Delivery Policy

Delivery Charges & Methods

At Meubles, customer service is paramount. To this end, we offer the following delivery methods for both online sales and purchases made through our stores in Kilkenny and Galway.


Web Orders - Purchases Made Through Our Website

For online purchases we offer three types of delivery method:


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Store Orders - Purchases Made at Our Kilkenny & Galway Stores

For store purchases we offer one type of delivery method:


Meubles Home Delivery Service

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Delivery Details

Throughout this site, we have included the relevant delivery option details pertaining to each product. Where there is more than one choice of delivery method, customers have the option of choosing their preferred method. Details of each method and charges (if applicable) are outlined below.


FREE Click & Collect

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We are delighted to offer this service to customers Free of Charge. When you are shopping online, simply select the option ‘Click & Collect’. Provided that we have the item in stock and your payment has been received successfully, we will have your order ready to collect from our store within 3 hours for Homewares items and 5 hours for Furniture items (during normal store opening hours). You will receive an email from us notifying you that your order has been successful and that it is ready for collection. Please bring this acknowledgment with you when collecting.

For further details, please refer to our Terms & Conditions Policy.



Meubles Home Delivery Service ROI

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Larger furniture items purchased online or in our store to be delivered in ROI will be delivered through the Meubles Home Delivery Service Team FREE of Charge. If you place your order online and your payment has been successful, you will receive an email from us acknowledging your order and giving you an indicative delivery timeline. For larger furniture items that are in stock and purchased online, we aim to deliver to you between 5-12 working days. Our delivery team will contact you by phone prior to delivery to confirm a suitable date and time for you to receive your furniture order. If you purchase directly from our store and not online, our Home Delivery Service Team will also contact you to confirm a suitable date and time for your furniture delivery.

As with the nature of the furniture we sell, some items purchased online are not in-stock and will be made especially for you. Where this is the case, we have included an indicative delivery timeline. Our uniformed and experienced team will place your furniture order in the required room/s and remove all packaging (if desired). However, we cannot accept any liability for any occurrence that might take place thereon. We are also happy to remove and dispose of furniture items you no longer need FREE of charge when purchasing like for like products. You can avail of this service when placing your order. 



Courier Deliveries

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We are delighted to offer this service for most items within our Homewares and Gift departments and for smaller furniture items that are predominantly flat packed. We have partnered with An Post to offer this service to you. This service is available for items below 30kg (combined purchases) for ROI and NI and items below 20kg for the UK, all of which are less than 1m x 3m in girth. If you choose this method of delivery, the following charges apply to this service:

ROI

  • Spend €0-€49.99 – a charge of €5.55 up to 30kg will apply 
  • Spend €50+ - FREE up to 30kg will apply

NI

  • Spend €0-€74.99 - a charge of €8.50 up to 30kg will apply
  • Spend €75+ - FREE up to 30kg will apply

UK

  • Spend €0-€99.99 - a charge of €10.50 up to 20kg will apply
  • Spend €100+ - FREE up to 20kg will apply

When you are shopping online, simply select the option ‘Courier'. Provided that we have the item in stock and your payment has been received successfully, we will have your order ready and despatched to you within 2 days (ROI and NI) and 3-4 days (UK). You will receive an email from us notifying you that your order has been successful and that it has been despatched. This acknowledgment will also include a tracking code which you can use to track your package. Please refer to our Terms & Conditions Policy for further details.