MINDY BROWNES Meadows Coasters Stone With Floral Design

We are delighted to offer this service to customers Free of Charge. When you are shopping online, simply select the option ‘Click & Collect’. Provided that we have the item in stock and your payment has been received successfully, we will have your order ready to collect from our store within 5 hours for Homewares items and 7 hours for Furniture items (during normal store opening hours). You will receive an email from us notifying you that your order has been successful and that it is ready for collection. Please bring this acknowledgement with you when collecting. 

Please wait until we have confirmed your item is ready for collection before coming to the store.

For further details, please refer to our Terms & Conditions Policy.

Larger furniture items purchased online or in our store to be delivered in ROI will be delivered through the Meubles Home Delivery Service Team. If you place your order online and your payment has been successful, you will receive an email from us acknowledging your order and giving you an indicative delivery timeline. For larger furniture items that are in stock and purchased online, we aim to deliver to you between 5-12 working days. Our delivery team will contact you by phone prior to delivery to confirm a suitable date and time for you to receive your furniture order. If you purchase directly from our store and not online, our Home Delivery Service Team will also contact you to confirm a suitable date and time for your furniture delivery.

As with the nature of the furniture we sell, some items purchased online are not in-stock and will be made/ordered especially for you. Where this is the case, we have included an indicative delivery timeline. 

A small fee of €49 is payable for delivery of your furniture through the Meubles Home Delivery Service in the Republic of Ireland.

We are delighted to offer this service for most items within our Homewares and Gift departments and for smaller furniture items that are predominantly flat packed. We work with a number of couriers to provide this service including An Post, Fastway Couriers, DPD, TNT amongst others. If you choose this method of delivery, the following charges apply to this service:

ROI

• Spend €0-€99.99 – a charge of €7.95 up to 20kg will apply 
• Spend €100+ - FREE up to 20kg will apply

NI 

• Spend €0-€99.99 - a charge of €10.50 up to 20kg will apply
• Spend €100+ - FREE up to 20kg will apply

UK*

• Spend €0-€149.99 - a charge of €10.50 up to 20kg will apply
• Spend €150+ - FREE up to 20kg will apply

When you are shopping online, simply select the option ‘Courier'. Provided that we have the item in stock and your payment has been received successfully, we will have your order ready and despatched to you within 3-4 days (ROI & NI). Deliveries by courier to the UK 5-7 days. You will receive an email from us notifying you that your order has been successful and that it has been despatched. This acknowledgment will also include a tracking code that you can use to track your package via the courier's website. Please refer to our Terms & Conditions Policy for further details.

UK Deliveries*

We are happy to send your order via courier to the UK. You will however be responsible for any customs charges that apply to your order. The relevant UK courier company who will actually deliver your order is responsible for collecting any charges that may apply and will contact you directly regarding these. When you have paid the relevant charges, your item will be delivered. Unfortunately, we are unable to advise what charges may be liable.

We are happy to accept items as returns when purchased in-store within 14 days of purchase date provided the returned goods are in a saleable condition, in their original packaging and have not been used or damaged. Certain items such as rugs, mirrors, accessories and pictures must be returned within 48 hours. Made to measure or bespoke items may be returned in exceptional circumstances (please see below). Should we accept your returned item we will issue you with a credit note. Please note we do not offer cash refunds.

To discuss the return of large furniture items delivered to you by our Meubles Home Delivery Team please contact our Customer Service Department. They will deal with your request directly.

Contact Us:

Meubles Customer Service Department

Unit 12 Kilkenny Retail Park

Smithlands

Kilkenny

Ireland

Email: customerservice@meubles.ie
Tel: 00353 (0)56-7722034

Please ensure to have all details pertaining to your purchase available.

If you purchase an item from us online, you may return the item, cancel the contract prior to delivery or cancel the contract within 14 days of delivery for a full refund provided the returned goods are in a saleable condition, in their original packaging and have not been used or damaged. Special order, made to measure or bespoke items may be returned in exceptional circumstances (please see below). 

You will, however, be responsible for any postage/courier charges to return the item. This includes large furniture items the Meubles Home Delivery Service Team delivered to you.

Please ensure to use appropriate packaging as only items that reach us in perfect condition will be accepted as returns. Once the item has been returned our customer service personnel will review it and once approved, your account will be credited. Please allow 10 days for the money to be refunded to your account.

Any disputes in relation to a return will be handled through the EU ODR (Online Dispute Resolution) Service.

Return Address Details

Meubles Online Sales Department

Unit 12 Kilkenny Retail Park

Smithlands

Kilkenny 

Ireland

Email: websales@meubles.ie
Tel: 00353 (0)56-7722034

Please ensure to fill in the return slip that accompanies your online purchase.

In exceptional circumstances, we may agree to accept the return of a special order/made to measure or bespoke item.

For orders of special order/made to measure or bespoke items ordered in-store a 20-50% deposit is required to secure that order. Should we agree to accept the cancellation of your order we reserve the right to keep your deposit. 

For online sales of special order/made to measure items or bespoke items, that we agree to accept as a return, we reserve the right to withhold 20-50% of the value you paid to purchase the item.

Please ensure to measure the room and access points to your room prior to ordering furniture. All items we sell online include dimensions; however, they are for guidance only.

If you are returning large furniture items the Meubles Home Delivery Team delivered to you, which we have agreed to accept as a returned item, you have the choice of using your own method of delivery to return the item(s) to us or our Meubles Home Delivery Service personnel will collect the item/s you wish to return. Our fee for this service will be €49 or €99 based on your delivery area - ROI Area 1, ROI Area 2 and ROI Area 3. Please see Area costs below.

Contact Us:

Meubles Online Sales Department

Unit 12 Kilkenny Retail Park

Smithlands

Kilkenny

Ireland

Email: websales@meubles.ie
Tel: 00353 (0)56-7722034

Please ensure to have all details pertaining to your purchase available.

If you receive an item from us that is faulty or defective please contact our Customer Service Department immediately. We will ensure to remedy the situation for you as soon as possible.

Contact Us:

Meubles Customer Service Department

Unit 12 Kilkenny Retail Park

Smithlands

Kilkenny 

Ireland

Tel: 00353 (0)56-7722034
Email: customerservice@meubles.ie

Please ensure to have all details pertaining to your purchase available.

Meubles has the right to repair, replace or refund the customer with the full purchase price including delivery charge (if applicable) for defective or faulty items.

ROI Area 1 Counties: €49

Kilkenny 
• Carlow 
• Waterford 
• Wexford 
• Tipperary 
• Cork 
• Limerick 
• Laois 
• Kildare
• Dublin
• Wicklow
• Offaly

ROI Area 2 Counties: €49

• Westmeath
• Longford 
• Roscommon 
• Meath 
• Louth 
• Clare 
• Galway

ROI Area 3 Counties: €99

Donegal
• Sligo
• Mayo
• Monaghan
• Cavan
• Leitrim
• Kerry